Employee Support Website

In January 2018, in cooperation with various government regulatory agencies, HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important to check whether your battery is affected.

No District purchased HP laptops fall under this recall. If you own one of the HP models listed, please use the following link to find a test utility and more information about the recall and devices affected.

Batteries affected by this program were shipped with the following system from December 2015 through December 2017:

  • HP 11 Notebook PC (Not Chromebook 11)
  • HP ProBook 640 G2 & G3
  • HP ProBook 645 G2 & G3
  • HP ProBook 650 G2 & G3
  • HP ProBook 655 G2 & G3
  • HP ZBook 17 G3 & G4
  • HP ZBook Studio G3
  • HP x360 310 G2
  • HP Pavilion x360
  • HP ENVY m6

The serial numbers of products shipped with potentially affected batteries fall within this numerical range: xxx550xxxx – xxx750xxxx

0 Shares

ProvoREADS has put together a festive holiday book list Check out their recommendations for all...

Please remember to shut down, turn off, and setback electronics and appliances in your area before...

Our URS representative BJ Rosenhan, will be holding virtual Tier 1 and Tier 2 presentations in...

Stay happy while home for two weeks Challenge accepted Let's call it like it is: this has been a...

Teachers,  The Social Studies webpage has been updated to include links to UEN for all grade...

When life gets to be too stressful, your Intermountain LiVe Well Employee Assistance Program, or...

Dear teachers, Because of the current COVID situation, we will offer a Suicide Prevention Class...

Ballet West is working with Utah Educators to enhance the learning opportunities for Utah students...

Have you done your health assessment yet Complete by November 30th Healthy Habit Challenge starts...