Employee Support Website

COVID-19 Employee FAQ

Question mark

COVID-19 Experiences

  1. I have tested positive for COVID-19, what do I need to do?
    • Stay home, notify supervisor and the benefits office to obtain forms and further direction.
  2. I have been tested for COVID-19, waiting for results, what is required of me?
    • Stay home, notify supervisor and the benefits office to obtain forms and further direction.  You must self quarantine during this time.  DO NOT work at your location, this could potentially expose others.
  3. I have been told I need to self quarantine by a medical provider, the Health Department, school nurse or Test Utah, what do I need to do?
    • Stay home, notify supervisor and the benefits office to obtain forms and further direction.

COVID-19 Forms

  1. When do I fill out the forms for Emergency Paid Sick Leave and Return to Work Authorization?
    • For Emergency Paid Sick Leave, complete when you have an idea of the duration you will be absent.  For Return to Work Authorization, complete prior to your return to work.  You may complete them again if needed, by the end of the week is helpful.
  2. What if I do not know how long I am going to be out, what dates do I indicate?
    • Once you have a recommendation from the Health Department, school nurse, medical provider or Test Utah, they will give you an idea of how long you will need to be out.
  3. Does the district have to release me before returning to work?
    • No.  You will update your supervisor/principal when you are able to return to work.  The benefits office will be notified with your Return to Work Self-Certification form.
  4. I do not understand how to fill out these forms.
    • Contact Cat Miner, catherinem@provo.edu; or Erika Halford, erikaha@provo.edu for assistance.

Telecommuting during COVID-19 Experiences

  1. Can I telecommute during my COVID-19 experience?
    • Yes, if you feel well enough to work and have meaningful work that can be done remotely.  Please communicate with your Supervisor and/or Administrator to develop a plan.
  2. Am I required to work during my quarantine order?
    • Please communicate with your Supervisor or Administrator for further direction.
  3. If I am telecommuting, do I need to clock in or track my hours?
    • Yes, if you use novatime, please continue.  If you are a Certified employee or an Administrator, track and email hours Cat Miner or Erika Halford, weekly.
  4. If I work from home do I still need to complete the forms?
    • Yes, it is important to fill the forms out for tracking purposes even if you do not need any leaves entered.
  5. When do I complete the forms for Emergency Paid Sick Leave and Return to Work Authorization?
    • For Emergency Paid Sick Leave, complete when you have an idea of the duration you are unable to work at your location.  For Return to Work Authorization, complete prior to your return to work.  You may complete them a second time, if needed.  However, by the end of the week is preferred.
  6. What if I do not know how long I am going to be out, what dates do I indicate?
    • Once you have a recommendation from the school nurse, medical provider, Health Department or Test Utah, they will give you an idea of how long you will need to be out.
  7. Can I come back to work if I am having symptoms and the test results come back negative?
    • The Return to Work Authorization will ask you specific questions regarding your symptoms.  If you have been tested and the results are negative, your absences, post results, will need to be requested as sick leave on the ESP Portal or NovaTime.  If you are a Classified employee, without sick time, your absence will be leave without pay.

COVID-19 General Questions

  1. If a family member that I live with or roommate is being tested COVID-19, what do I need to do?  When can I return to work?
    • You should treat this time as if the results of the test are positive.  Upon results, you may return to work if the outcome is negative and you are symptom free.  If positive results, you will need to contact Test Utah for further direction.
  2. Do I have to be tested if I have been told to quarantine?
    • No, unless advised by the agency who directed the quartanty order.
  3. I have been exposed to COVID-19, do I need to quarantine if I am not required to get a test?
    • Please follow the directives of the quarantine order.
  4. Why do I have to quarantine if my roommate was exposed?
    • Until the test results come back negative, there is a risk of you being exposed.
  5. Where do we go if Test Utah is backlogged?
    • You can see your medical provider or go to https://intermountainhealthcare.org/covid19-coronaviris/get-testing/
  6. Do I have to get tested if I am not having any symptoms?
    • Please follow the recommendations of Test Utah or your medical provider
  7. If I only have 2 of the symptoms can I just quarantine?
    • Please reach out to Test Utah or your medical provider and follow their recommendations.
  8. Do I have to quarantine if I do not believe I was exposed?
    • If you have been directed to quarantine by the Health Department, medical provider or Test Utah, yes, we expect that you will follow their directives.
  9. I am quarantined because I have been exposed, do I need to give a list of people that I was around?
    • If asked by the Health Department, you should provide. Generally, you will be asked for contact tracing only if you test positive for COVID-19.
  10. I have been exposed to COVID-19 and was tested.  My results are negative, can I return to work?
    • Follow the directives given by Test Utah, generally, even if your results are negative, you will need to fulfil the quarantine order.
  11. How much Emergency Paid Sick Leave am I entitled to?
    • FFCRA allows for 80 hours of paid leave for full-time employees; hourly employees have an average of 14 days until December 31st.  Additional paid leave may be available if a dependent’s school or daycare is closed due to COVID-19.
  12. My hours have been reduced due to COVID-19, can I get more hours?
    • Please reach out to your supervisor or administrator for more information and options.
  13. Who can provide me with additional information, or answer COVID-19 related questions?